Privacy policy

1. Data Controller

 


The administrator of your personal data is:


Hermosa Sp. z o.o.

ul. Szarotki 10, 43-300, Bielsko-Biała, Poland

NIP: 5472250178

KRS: 0001147871

Email: contact@sohermosa.com

 

 

 

2. Purpose and Legal Basis for Processing Data

 


We process your personal data for the following purposes:

 

  • Fulfilling orders placed through our online store,

  • Providing customer service and support,

  • Sending marketing communications (only with your consent),

  • Complying with legal obligations (e.g., accounting, tax reporting).

 


The legal basis for processing your data includes:

 

  • Performance of a contract (Article 6(1)(b) GDPR),

  • Compliance with legal obligations (Article 6(1)(c) GDPR),

  • Legitimate interests pursued by the administrator (Article 6(1)(f) GDPR).

 

 

 

 

3. Data Recipients

 


Your data may be shared with trusted partners who support us in operating our store, such as:

 

  • Courier and logistics companies,

  • Payment service providers (e.g., Stripe, Tpay),

  • Marketing and analytics tools (e.g., Google, Facebook).

 


We ensure that all partners process personal data in compliance with applicable regulations.

 

 

 

4. Your Rights

 


You have the right to:

 

  • Access your personal data,

  • Correct inaccurate personal data,

  • Restrict the processing of your data,

  • Request the deletion of your data (“right to be forgotten”),

  • Object to the processing of your data,

  • Request the transfer of your data to another administrator (data portability).

 


To exercise these rights, please contact us at: contact@sohermosa.com

 

 

 

5. Data Retention

 


We retain your personal data for the time necessary to fulfill the purposes outlined in this policy, including to comply with legal, accounting, and reporting requirements.


If you have created an account on our site, your data will be stored until you request its deletion.

 

 

 

COOKIES POLICY

 


 

6. Use of Cookies

 


Our website uses cookies to enhance the user experience, analyze traffic, and deliver personalized marketing content.


Cookies are small text files stored on your device when you visit our website.


Cookies may be set by us or by third parties (e.g., Google Analytics, Facebook Pixel).

 

 

 

7. Types of Cookies We Use

 

 

  • Essential cookies: Necessary for the basic functionality of the website.

  • Analytical cookies: Help us understand how users interact with our website.

  • Marketing cookies: Used to deliver relevant advertisements to users.

 

 

 

 

8. Managing Cookies

 


You can manage cookies through your browser settings.

Blocking certain types of cookies may impact your experience on our website.


By continuing to browse our website, you consent to the use of cookies in accordance with this policy.

 

 

 

GDPR INFORMATION

 


 

9. GDPR Compliance

 


We comply with the General Data Protection Regulation (GDPR) applicable within the European Union.


As a data subject, you have specific rights regarding your personal data, including:

 

  • Access,

  • Rectification,

  • Erasure,

  • Restriction of processing,

  • Data portability,

  • Objection to processing.

 


Requests related to the exercise of these rights can be submitted to: contact@sohermosa.com


We respond to requests without undue delay and within one month.

 

 

 

10. Data Transfers

 


We do not transfer your personal data outside the European Economic Area (EEA) unless appropriate safeguards are in place to protect your rights.